Do you still order meals from restaurants over the phone? If so, you’re missing out on a much quicker and easier way to get food in your face! If you own a restaurant and you’re not offering customers the ability to place orders online, you’re missing out on a lot of cash in your pockets! People are using the internet to place orders more than ever these days. Many customers are realizing just how beneficial it is to order food online instead of over the phone.
Much fewer mistakes are made.
When you place a food order over the phone, there is always the possibility that something can get lost in translation. Something as simple as “no cheese” can be misheard as “more cheese”. You can just imagine how detrimental such a mistake can be to a lactose-intolerant customer. When food orders are placed online, customers are able to clearly specify their choices and receive visual confirmations that the right orders have been placed. This works wonders in the world of customer satisfaction.
“There’s no room for error when it comes to ordering food online,” assures Juliusz Dzierlatka on Upmenu.com, “Unlike phone orders, the customer is responsible for what they order. This rules out any miscommunication that would occur over a phone order. Another feature no restaurant business can be left without is marketing automation. This feature in your online ordering system allows you to set your daily specials and promotions in advance.”
People can order at their own paces.
How often have you called up a restaurant to ask about their specials? After hearing them, you contemplate your choices. This takes time and can lead to frustration on the parts of both the employee and the customer. One is thinking “any day now…” while the other is wondering what to eat. By ordering food online, there is no need for any rush. Customers can comfortably take their time to skip through the various meal options and make their choices whenever they’re ready. The whole process is a lot more relaxed.
“The best solution is to create a website with an online ordering system that enables your customers to browse your menu on their smartphone, tablet, or computer,” informs Ritual, “This allows your customers to take their time to read your menu without feeling rushed. They can share your menu, discuss it with their colleagues and friends, and decide what to order all at the palm of their hands.”
Customers get to see what they’re ordering.
What’s better – to imagine what a meal looks like or to see it for yourself? Quite obviously, the vivid photos found on most restaurant websites are excellent ways to entice taste buds. Allowing customers to order online means that you’re giving them much clearer examples of what you have to offer. This makes buying decisions so much easier for your hungry patrons.
Can your customers order food from your website? You’re not just relying on third-party food delivery apps to allow your customers to order food from your eatery, are you? Contact Priority Pay to quickly set up your own online ordering system for your restaurant! To learn all about it, please don’t hesitate to call us 1-888-431-4344. You may also email us at info@prioritypay.ca or request a quote on our Contact page!